Return & Exchange Policy
Last Updated on: July 10, 2026
Website: https://srivinayaka.zohoecommerce.in
Business Name: Sri Vinayaka Boutique
1.Overview
At Sri Vinayaka Boutique, we ensure that every product is checked before dispatch. This Return & Exchange Policy explains the terms
related to returns and exchanges.
By placing an order on our website, you agree to the terms mentioned in this policy.
2.Return Policy
Returns are generally not accepted once the product is delivered.
We do not accept returns for the following reasons:
Change of mind
Personal dislike of colour or design
Size issue
Minor colour variation due to lighting or screen display
Product ordered by mistake
Customer selected wrong size or colour
Customers are requested to check product details, size, colour, and description carefully before placing an order.
3.Exchange Policy
Exchange is accepted only if the product is received in damaged or defective condition.
To be eligible for exchange, customers must follow the conditions below:
A clear and continuous unboxing video is mandatory.
The video must be recorded from start to finish without cuts or edits.
The video must clearly show:
Unopened parcel
Shipping label
Outer package
Product opening process
Damaged or defective product clearly
Exchange requests must be raised within 24 hours of delivery.
Exchange requests raised after 24 hours will not be accepted.
4.Exchange Not Applicable For
Exchange will not be accepted for:
Size issues
Colour variation due to lighting or screen difference
Change of mind
Personal dislike
Minor fabric shade variation
Wrong product selected by customer
Products used, washed, altered, or damaged by customer
5.Exchange Approval
All exchange requests are subject to verification by Sri Vinayaka Boutique.
If the exchange request is approved, the replacement product will be provided based on stock availability.
If the same product is not available, Sri Vinayaka Boutique may offer an alternative product, store credit, or refund at its discretion.
6.Exchange Shipping
Customers may be required to bear return shipping charges unless otherwise decided by Sri Vinayaka Boutique.
The product must be packed safely and returned in its original condition with tags, packaging, and invoice if applicable.
7.Refund Policy
Refunds are generally not applicable once an order is placed and processed.
Refunds may be considered only in the following cases:
8.Duplicate payment
Payment deducted but order not confirmed
Replacement product not available after an approved damaged/defective claim
If a refund is approved, the amount will be credited within 5 to 7 business days to the original payment method.
9.Contact for Return & Exchange
Customers can contact us within 24 hours of delivery:
Phone: +91 97919 25286
Email: info@yourcompanyname.com
Address:
2/1, Paramathi Road,
S P Pudur, Thillaipuram,
Namakkal, Tamil Nadu – 637001,
India
10.Policy Updates
Sri Vinayaka Boutique reserves the right to update or modify this Return & Exchange Policy at any time without prior notice. Updated
policies will be posted on this page.